Frequently Asked Questions
What are the return conditions?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, let us know and we will do our best to find a solution together with you.
Are purchases excluded from exchange?
For certain items, we are unable to accept returns. These items are clearly marked accordingly before purchase.
When will I receive my order?
We will ship your order as quickly as possible. As soon as your order has been dispatched, you will receive an email with further information. Delivery times vary depending on your location.
How much are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.